What is Daylight CleaningTM?
Daylight CleaningTM is simply the completion of light duty cleaning activities in and around the office suite during daytime hours. This includes cleaning offices, washrooms, kitchens, coffee stations and meeting rooms, and so forth.  Heavy duty cleaning will take place during off hours or on the weekend.

Why would my company do this?
There are a number of reasons to choose Daylight CleaningTM:

1. Reduction of environmental footprint - by turning off lights at night your building's environmental footprint is lessened simply by the reduction electrical consumption, which is primarily responsible for greenhouse gas (GHG's) and CO2 emissions.
2. To offer an interactive cleaning service that gives you the level of service you deserve.
3. To actively participate in a proven sustainability initiative. The DCS system is in use in top companies throughout North America!
4. To provide full-time, daytime cleaning jobs.

What about my privacy and security?
Security in the building actually inproves with Daylight CleaningTM in three ways:

1. Daylight cleaners work in full view of everyone, therefore eliminating suspicions of theft or use of personal items by the cleaners at night.
2. When the last of your colleagues leave at night, your office suite is locked as no after-hours access is required by the cleaning staff.
3. Cleaners develop a relationship with our employees, so it's easier to spot someone who is ‘out of place' in the building.

What will change?
The biggest change for you is that you will receive the cleaning service you wish for! Every day you will be visited by your cleaner to have them perform a cleaning function in your office/cube or you can elect not to have the cleaning performed, or to book a thorough clean when you plan to be out of the office. You decide!

You'll also notice extra cleaning activity in high use areas such as washrooms and coffee stations.  With daylight cleaning, you will now know who your cleaner is .... and if you have a request, it will receive prompt attention by that person.

What about noisy equipment being used around me when I am working?
For the most part, motorized equipment will NOT be used within your office space during your working day. As a result, your workspace will not be disturbed with the use of ‘noisy' equipment through the day. However, there may be times when motorized equipment will be called into use, as in the case of an emergency spill. This equipment is extremely quiet and it incorporates and it also incorporates the latest HEPA filters in order to reduce airborne dust and allergens.

Who do I contact with questions, requests or concerns about this service?
If you have a question, request, or complaint, please use your current tenant request program for a timely response. Your daylight cleaner will be notified promptly when you do have a special request.

Do I have a role to play in this new service?

Yes, you have an essential role in this initiative.

• We ask that you cooperate with the established recycling program.  
• Take a minute the first week to speak with your cleaner, as they are now part of your service team.  
• Please give the transition to daylight cleaning two to three weeks to adjust to the program in order to provide you with this enhanced level of service.  
• Think and Act Green! It's in all of our best interest.